General Retail Industry Award 2020

The General Retail Industry Award 2020 applies to employers throughout Australia in the general retail industry and their employees listed in the classifications, to the exclusion of any other Modern Award.

General retail industry means the sale or hire of goods or services to final consumers for personal, household or business consumption including:

• Food retailing, supermarkets, grocery stores;
• Department stores, clothing and soft goods retailing;
• Furniture, houseware and appliance retailing;
• Recreational goods retailing;
• Personal and household goods retailing;
• Household equipment repair services;
• Bakery shops, where the predominant activity is baking products for sale on the premises;

and includes:

• Customer information and assistance provided by shopping centres or retail complexes;
• Labour hire employees engaged to perform work otherwise covered by this award; and
• Newspaper delivery drivers employed by a newsagent